Unlimited I.T. — Privacy Policy
ABN: 80 492 610 870
Last updated: 09/07/2026
Registered Address: 5 Mara Close, Bonnyrigg NSW 2177, Australia
1. Our Commitment to Your Privacy
Unlimited I.T. (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. Information We Collect
We collect personal information for purposes including:
- processing orders;
- verifying identity, payment, and delivery details;
- providing customer service;
- arranging delivery;
- improving our website and services;
- obtaining feedback after an order is completed;
- meeting legal, accounting, and compliance obligations.
3. Payment Information
Credit card and payment data are processed securely through a payment gateway. Unlimited I.T. does not store full credit card details where payment is handled by the payment gateway.
4. How We Disclose Information
We do not sell or trade your personal information. We may disclose personal information where reasonably necessary to:
- process or verify payment;
- deliver orders through Aramex, Couriers Please, TNT Road Express, Allied, or other delivery partners;
- obtain customer feedback;
- comply with legal obligations;
- investigate suspected fraud, false information, or misleading information;
- protect our rights, customers, staff, or business.
Unlimited I.T. does not disclose supplier information unless necessary for order fulfilment, warranty, legal compliance, or business operations.
5. Overseas Disclosure
Some of the service providers we use may store or process personal information outside Australia, including:
- Website hosting — our website hosting provider may store website and order data on servers located outside Australia.
- Analytics and advertising — we use Google Analytics, and Google and Microsoft advertising cookies, which may transfer data to the United States.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
6. Email, Feedback and Marketing
We may use email to keep you informed about order status and service updates. We will not send marketing emails unless you have opted in, or where otherwise permitted by law. You may opt out of marketing or feedback emails at any time.
7. Phone Calls
Unlimited I.T. may record phone conversations for quality, security, verification, and training purposes. Please let the operator know if you do not wish to be recorded.
8. Cookies, Analytics and Search Terms
Our website may use cookies to maintain sessions, remember preferences, support website functionality, and improve user experience. We use web server logs and analytics tools such as Google Analytics to help understand website usage. Search terms entered on our website may be collected to improve our services and are not intended to be associated with private customer information.
You can manage cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
9. Data Retention and Security
We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access.
10. Access, Correction and Complaints
You may request access to, or correction of, the personal information we hold about you, or make a complaint about how we have handled your personal information, by contacting us at Service@unlimited-it.com.au.
We will respond to your request or complaint within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be published on our website.